24h Remote Service
KOLBUS Remote Diagnostics
You're assured of optimal 24/7 service and support through KOLBUS Remote Service. You'll get support with maintenance and process optimisation for your networked KOLBUS machines and systems. Our security measures (e.g. VPN) protect the security of your systems and networks. Cut your maintenance costs and increase your flexibility and productivity in the long term.
During the warranty period our Service KOLBUS Remote Diagnostics is available to you free. Thereafter you have the option of extending the support with a service contract.
For more information contact us.
Remote Service 360 Assist
You want to protect your production against unexpected failures in the best possible way? In addition, would you also like to receive fast and competent support from Kolbus experts around the clock for general questions? Then benefit from our 24/7 Remote Service offer 360 Assist and save a lot of time and money. The product combines the high security requirements of online access with supporting additional functions for your machine operators. These include the integrated chat function with text, image and video conferencing for targeted exchange with KOLBUS service staff and access to digital operating manuals and spare parts catalogues. Immediate worldwide machine access combined with expert support optimally secures your production process and enables maximum machine availability at minimum cost.
Are you interested in our Remote Support Solution 360 Assist or do you need further information? Contact us, we will be pleased to advise you!